Privacy policy.

At Universal Nurse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information about you when you visit our website or use our services.

  1. Collection of Personal Information

We collect personal information about you when you provide it to us through our website or when you use our services. The personal information we collect may include your name, address, email address, phone number, medical history, and other information necessary to provide home nursing services.

2. Use of Personal Information

We use personal information about you for the following purposes:

  • To provide home nursing services to you

  • To communicate with you about your care

  • To bill for services rendered

  • To comply with legal and regulatory requirements

  • To improve our services and website

We may also use your personal information for other purposes that are compatible with the above purposes, and we will notify you of any such additional purposes.

3. Disclosure of Personal Information

We may disclose personal information about you to the following types of third parties:

  • Healthcare providers involved in your care

  • Insurance companies and other payers for billing purposes

  • Government agencies and regulatory bodies as required by law

  • Service providers who assist us in providing our services

  • Other third parties with your consent

We require all third-party service providers to respect the security of your personal information and to treat it in accordance with the law.

4. Security of Personal Information

We take reasonable steps to protect personal information from unauthorized access, disclosure, or destruction. We maintain appropriate physical, technical, and administrative safeguards to secure the information we collect.

5. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You may also have the right to object to the processing of your personal information or to request that we restrict the processing of your personal information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will provide you with notice of any material changes to this Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@universalnurse.com.au